Should I send the review link by text or email?
Text is often easier for local service customers because they can tap the link on their phone right away. Use whatever channel your customers actually answer.
A review ask works best when it is short, timely, and easy to tap. Use these examples by trade, then swap in your name and review link.
Thank the customer, confirm the job went well, ask for a short review, and include one link. That is it.
Send the first ask soon after the job while the experience is fresh. If needed, send one soft reminder a few days later.
Mention the surface you cleaned so the customer remembers the result.
Keep it light and specific to windows or screens.
Reference the yard work or maintenance visit so the ask feels connected to the job.
Ask while the home still feels freshly cleaned.
Call out the vehicle result in one line, then ask.
Do not ask for a review in the same text where you are still resolving a complaint. Do not send repeated daily reminders. Do not tell people what star rating to leave.
Ask for honest feedback. Happy customers usually leave strong reviews when the ask is easy.
YoNudge helps you send review request campaigns and follow-ups after jobs so the ask does not depend on remembering every customer one by one.
Text is often easier for local service customers because they can tap the link on their phone right away. Use whatever channel your customers actually answer.
YoNudge helps local service businesses send review requests and catch the replies that need a response.
Collect More ReviewsQuestions about YoNudge? Email me personally at howell@yonudge.com. I read every message.